Group Manager Logistics Customer Services

About Us

Established in 1946, Teys Australia is a beef processing and food production business and is best known for providing quality Aussie beef to customers here in Australia and around the world. 

Teys Australia is part of the Cargill Food Enterprise and wholly owned by Cargill Inc.

With operations across 14 locations in Qld, NSW, Victoria and South Australia, we are the second largest beef processor and exporter in Australia, employing over 5000 passionate people who drive our success, and bring their very best to work every day. 

Together, we focus on feeding people and enriching lives. Join us!

About the Role

Teys Australia is seeking an experienced Group Manager Logistics Customer Services to lead the delivery of exceptional customer service outcomes across our domestic and export logistics operations.

This leadership role will manage and support the domestic, international and documentation teams, ensuring consistent service performance, strong DIFOT outcomes and trusted customer partnerships and working closely with our General Manager of Logistics to ensure alignment with logistics strategies, enabling the delivery and effective execution of the strategic plan.

This role plays a key part in translating commercial and customer expectations into operational excellence

Other responsibilities include:

• Champion a strong safety culture and ensure regulatory compliance, including Chain of Responsibility and import/export requirements.
• Align customer requirements with logistics capability through strong stakeholder collaboration and execution discipline
  

The role will be based at our Group Support Services office in Eight Mile Plains, Brisbane. 

About You

You are a commercially focused logistics leader with a strong customer mindset and the ability to lead complex operations.

• At least ten (10+) years’ experience in a domestic or export logistics role.
• At least five (5+) years’ experience leading and developing teams.
• Proven delivery of customer service outcomes in operational environments.
• Strong stakeholder engagement and negotiation skills.
• Comprehensive working knowledge of Chain of Responsibility (CoR).
• Exposure to export and/or cold chain logistics will be highly regarded.

What’s in it for You

• Competitive remuneration package, including an attractive base salary and annual bonus opportunity.
• Annual meat credit, recognising your contribution to a leading food producer.
• Flexible salary packaging options, including electronic devices, novated car leasing and superannuation contributions.
• Injury and illness salary continuance scheme, providing peace of mind and financial protection.
• Employee Assistance Program (EAP) offering confidential counselling and support services for you and your immediate family.
• Access to a broad range of corporate discounts, including health insurance and retail partners.
• Free undercover parking and onsite café at our Eight Mile Plains office.
  

To Apply

If you are looking for an opportunity to work in a fast-paced, collaborative environment within a growing business offering excellent career development and opportunities, we encourage you to APPLY today. 

For a confidential discussion about this role, please phone Luisa Hamze on +61 7 3198 9196

You can check us out at www.teysgroup.com.au or join us on https://www.facebook.com/TeysAustralia.